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Support

Send any questions, comments, requests and bug reports to support@searchblackbox.com Our support team is online every day with typical time to answer of 2 to 48 hours.

When you contact technical support, you should be prepared to provide the following information:

  • Product information (edition, version)
  • Error Message and Stack Trace you see when the problem occurs
  • Self-enclosed class capable of demonstrating your problem
  • Your name, company name and how to contact you

Otherwise, you can complete the following form for support request:

Your Name
Email
Company
Product
Details of the problem

Finally, please re-check the information you entered (especially if the email address is correct) and click the Submit request button. Thank you.